Crisis Services

Learn More About Crisis Services

Dr. Jennifer Rocheleau Dorholt walks through CMMHC’s Crisis Services, translated in Somali.




Crisis Response Team

Based in St. Cloud and Monticello, the mobile Crisis Response Team (CRT) provides an array of community-based, immediate, mental health crisis services to children and adults experiencing a mental health crisis.


Crisis Residential

Located in St. Cloud, our five bed Residential Adult Crisis Stabilization Unit provides a short-term, safe place for individuals to stay while working through a mental health crisis.


St. Cloud Area Child Response Initiative

St. Cloud Area Response Initiative (CRI) provides a coordinated community response to children, birth to age 18, and their families who have experienced any type of trauma or violence.


St. Cloud Area Co-Responder

St. Cloud Area Co-Responder provides on scene behavioral health evaluations, problem identification, crisis interventions, and treatment planning.



Meet Our Providers

Shannon Link – MSW, LICSW

Shannon completed her master’s of social work degree from the University of North Dakota. She is a licensed Independent Clinical Social Worker. Shannon has worked in the St. Cloud and surrounding communities for nearly 10 years, providing community based mental health services to individuals with SPMI diagnosis. She has provided ARMHS, ACT, case management and psychotherapy services, leading her to her current role with CMMHC, Director of Crisis Services. Shannon’s areas of expertise include; schizophrenia, bi-polar disorder, major depression, borderline personality disorder and generalized anxiety disorder. Through her work and experience she has developed strong skills related to motivational interviewing, CBT, illness management and recovery as well as diagnostic assessments. Shannon has a special interest in advocacy efforts. In her free time, Shannon enjoys spending time with her family and dogs as well as traveling, reading and living an active lifestyle.

Kenzie Janson-Wolle – MSW, LICSW, LADC, AASW

Kenzie completed her master’s degree in social work from University of Denver. She graduated with a specialized certificate in animal assisted social work and holds two clinical licensures. She is a Licensed Independent Clinical Social Worker and a Licensed Alcohol and Drug Counselor.  Prior to joining the CMMHC team in 2020, Kenzie worked for the Mental Health Center of Denver’s Crisis Intervention Response Unit.  Her current role at CMMHC is Co-Responder for our Crisis team where she works with the St. Cloud Police Department. Her areas of expertise include crisis intervention, SPMI’s, community education, suicide prevention, working with the homeless population and people with individuals with substance use disorders.

Paige McConkey – BA, MHP

Paige completed his bachelor’s degree in youth ministries at Northwestern College and gained his MHP certification under the supervision of a Mental Health Professional at Bar-None Residential Treatment Center.  He first started with CMMHC providing services and supports for adults with SPMI working for Intensive Community Rehabilitative Services.  He was the initial hire of the St. Cloud Area Response Initiative in March 2014 to coordinate this new pilot program. The Child Response Initiative (CRI) primary role is working primarily alongside of and taking referrals from law enforcement to connect traumatized children and families with Trauma Informed Care services. Paige is intensely passionate about connecting children and families to Trauma Informed Care services to provide hope, help, happiness and healing for their deep hurts and trauma.

Roy Neumann – MS, LPCC

Roy completed his master’s degree in counseling psychology and criminal justice studies at St. Cloud State University in 1999 and holds a license in professional clinical counseling. Roy has a 17 year history volunteering as a Reserve Deputy in Benton County. He has served as a clinician and supervisor in two juvenile residential treatment facilities in over 10 years in the industry. He also worked as a therapist and crisis counselor for three years in north central Minnesota. Roy’s current role at CMMHC is a Co-Responder for our Crisis team, working with dedicated officers, specially trained in crisis intervention work at Sherburne County Sheriff’s Office, Elk River PD, Big Lake PD and Becker PD. Roy is especially interested in crisis intervention and assessment, adolescent diagnostic assessment, adult and adolescent psychosexual evaluation, individual and group therapy, EMDR, sex-offender treatment and couples/marriage counseling. In his free time, Roy enjoys working as a Reserve Deputy on ride alongs and community events, running, kayaking, mountain biking and cooking for all.

Sarah Pickens – MS, LMFT

Sarah completed her master’s degree in community counseling from St. Cloud State University with a certificate in marriage and family therapy. She is licensed as a Marriage and Family Therapist. She is currently the Clinical Supervisor for our residential crisis services and our mobile crisis services. Her expertise include working with people that have serious and persistent mental illness as well as those experiencing mental health crisis.


Janelle Schenstad – LPCC

Janelle attended South Dakota State University earning her master of science degree in agency counseling. She is a Licensed Professional Clinical Counselor. Janelle has worked with individuals in crisis for over 20 years, initially working in family based community and residential treatment programming. The past 10 years, she has worked as a psychotherapist in both partial hospitalization program and outpatient clinic. Her current role with CMMHC is as Crisis Program Manager out of our St. Cloud office. Janelle has strong skills in working with those in crisis and in need of assessment and intervention. She utilizes motivational interviewing techniques believing of the importance of meeting the client where they are at.

Nikki Wieberdink – MS, LPCC

Nikki completed her master’s degree in community psychology from St. Cloud State University. She is a Licensed Professional Clinical Counselor and a Licensed Practical  Nurse. She joined the CMMHC Team in 2004 and is currently the Clinical Supervisor for Mobile Crisis Services. Her areas of expertise include crisis assessment and intervention, quality assurance and serious and persistent mental illnesses.