Crisis Response Team

The mobile Crisis Response Team (CRT) provides an array of community-based mental health crisis services to children and adults experiencing a mental health crisis. Our services are provided by mental health practitioners under the direct supervision of a mental health professional. The Crisis Response Team can travel to homes or community locations within Benton, Sherburne, Stearns, and Wright counties to help individuals in crisis cope with immediate stressors. The team can do suicide assessments, safety planning, coping skills education and make appropriate referrals. They also offer follow up stabilization services.

Our services include:

  • 24-hour crisis response phone line
  • Crisis screening
  • Face-to-face assessment and intervention
  • Mobile outreach and crisis stabilization

  • Crisis prevention planning
  • Residential adult crisis stabilization
  • Residential crisis triage and screening
  • Suicide assessment and safety planning

For more information, contact:

Crisis Services

Phone: 320.253.5555 | Fax: 320.257.6053

Toll-Free Mental Health Crisis Response Line

(24 hours a day/365 days a year)

Phone: 800.635.8008

Meet Our Providers

Janelle Schenstad – LPCC

Janelle attended South Dakota State University earning her master of science degree in agency counseling. She is a Licensed Professional Clinical Counselor. Janelle has worked with individuals in crisis for over 20 years, initially working in family based community and residential treatment programming. The past 10 years, she has worked as a psychotherapist in both partial hospitalization program and outpatient clinic. Her current role with CMMHC is as Crisis Program Manager out of our St. Cloud office. Janelle has strong skills in working with those in crisis and in need of assessment and intervention. She utilizes motivational interviewing techniques believing of the importance of meeting the client where they are at.


Nikki Wieberdink – MS, LPCC

Nikki completed her master’s degree in community psychology from St. Cloud State University. She is a Licensed Professional Clinical Counselor and a Licensed Practical  Nurse. She joined the CMMHC Team in 2004 and is currently the Clinical Supervisor for Mobile Crisis Services. Her areas of expertise include crisis assessment and intervention, quality assurance and serious and persistent mental illnesses.